US Family Health Plan at Brighton Marine

Mark is absoluytely outsanding. I had a messy very frustrating bureaucratic problem with trying to get an important persciption filled. My Doctor was uselss. Mark went above and beyond to help me out. Unlike my Doctor he cared about me and my needs and went out of his way to help me out. He did a great job. He was attentive, prompt, & courteous. I'm very lucky and extemely happy that Mark was on my side. Brighton Marine is fortunate to have him as an employee. I hope your employer appreciates you as much as I do. You're a good man Mark. Keep up the good work.

Responsive, caring customer service. Each and every time my wife or I have reached out to USFHP we've received the best service possible. Oftentimes we just needed an explanation, and other times we've questioned charges, we always get prompt, professional and courteous assistance. We look forward to continuing our relationship with USFHP for at least several more decades!

If I could leave 0 stars I would. I'll state only the facts: • Surgery cancelled week of for faulty equipment • Surgeon never followed up for reschedule • After I followed up multiple times to reschedule still no reply from surgeon • Soon after the date of the cancelled surgery reviewed credit card statement and saw that the hospital had been charging my card for the surgery that did not happen • Reported it, but was met with skepticism • Spent weeks with billing resolving the issue - was reimbursed. • Decide to check with Primary Care Physician to see if he has any other surgeons to recommend since no reply from first surgeon. • PCP is surprised by non-reply of surgeon and calls him to see whats up • I leave the office feeling good because the surgeon has said he wants to set everythi

I use the pharmacy often due problems with my lungs and they are always very helpful when i call. That isn't just being lucky they are good!!!

Excellent Doctor, very nice to talk to and very professional .. Wait time to see him was about. 10 to 15 minutes very friendly office staff