Travelers Insurance

My husband's payments is 2 days late and they're refusing to fix it. The guy that my husband deals with ignores his calls, he rude and disrespectful all the time! Clearly the people they have working for them have an ego bigger than the company itself. Some of these people are dealing with this company because they're hurt and it's they're money! Absolutely disgusting. Year people better!!

Transferred me to auto insurer through farmers who got me 20 mins into a quote and asked for all of my roommates personal info. Ive never heard of this. He ended the call when i asked why he needed my roommates information

Tried to call more than 100 times in 5 months, still no any answer to deal with any problem. Just wait a lot time on the phone. It’s a real company, but it seems like a scam one for me. Called my agent to find help, they still asked me to call customer service ,and most of the time no one answer the phone. So same situation again and again. God, it’s a good thing one year contract is ending pretty soon...

I have been a loyal customer of North Star Insurance and I have known this Insurance company for a very long time. The office is wonderful and entire staff are super friendly & helpful. They are by far the best company to deal with. Thank you guys for your great assistance.

I wish I could give Travelers 0 stars! This is the WORST auto insurance company I have ever has the displeasure of dealing with! They cancelled my policy because of someones driving record that I was living with. And because he's a male they considered us to be "married" therefore he HAD to be put on my insurance per the companies policy.