Tim Shrum - State Farm Insurance Agent

Moved to Franklin from Georgia for my wife's job. The stress of relocating is real, and insurance paperwork was the last thing I wanted to deal with. Found Tim's office online because they specifically mentioned state-to-state transfers. Alyssa walked me through the whole Georgia-to-Tennessee switch over text (seriously, texting updates made this so much easier). Got my nashville car insurance and homeowners policy transferred in under a week. My state farm in tennessee rates ended up lower than what I was paying in Atlanta, which was a nice surprise. They're available 24/7 too, which helped since I was coordinating everything while still working full-time in Georgia during the transition.

I run a lawn care service and thought I had the right coverage until Tim actually looked at my policy. Turns out my old agent had me paying for stuff I didn't need and missing protection I did need. He restructured my tennessee business insurance completely, now I've got proper liability coverage for my crew and my equipment is actually protected. Paying less overall too, which seemed impossible. Jennifer handles all my renewals now and actually remembers what equipment I added last year. Small details like that show they're paying attention. The family-run thing isn't just a tagline, you can tell the difference.

I found myself in a tough spot after accidentally letting my old policy lapse and suddenly needing coverage right away to register my car. When I started calling around, most places either lectured me about it or tried to hit me with penalty rates. Thankfully, Jennifer was nothing like that. She was able to secure affordable car insurance in Nashville, TN for me that same afternoon, and she took the time to clearly explain how I could avoid ending up in the same situation again, without making me feel dumb about it. A couple of weeks later, she even followed up to make sure everything was still going smoothly. That level of care and follow-through really stood out and made the whole experience so much better.

Lisa helped me figure out life insurance after putting it off forever. I'm 34 with two kids and kept avoiding the conversation because it felt morbid. She made it normal, showed me what term life actually costs (way less than I thought), and didn't try to oversell me. Got my state farm life insurance quote in nashville sorted in one meeting. My wife and I finally have that peace of mind thing people talk about. Their office in Germantown is easy to get to from our place in East Nashville.

Starting a coffee shop in East Nashville last year meant figuring out Tennessee business insurance from scratch, and that part felt overwhelming at first. I spoke with a few agents who either didn’t really understand small businesses or made everything sound more complicated than it needed to be. Working with Tim was a huge change from that. He took the time to learn how my business actually operates and walked me through liability and property coverage in plain English, which made the whole process easy to understand. What I appreciate just as much is how Lisa checks in from time to time, not to upsell, but to make sure our coverage still makes sense for where we’re at. That genuine, family-run feel really sets them apart. Being based in Germantown is also a plus, since it’s easy to stop