Tilghman Insurance

Tilghman Insurance, I just wanted to take a minute to recognize Audrey Booth for the outstanding work she has done over the past 8+ years servicing all of our insurance accounts. She is very personable, professional, and knowledgeable, and definitely an asset to your agency. When Audrey says she will take care of it, you can consider it done. The only thing that I regret is that it has taken me until now to recognize her. Thanks again Audrey! George George M. Petzold North Myrtle Beach

Honestly I was recommended to this insurance company and what a joke they are. I came in wanting top put insurance back on my car and the first email I receive from Audrey Booth was that she couldn't offer any assistance to me because i already had a policy. A policy that had just cancelled in October. From there i repeated myself in multiple emails to her multiple different times because she couldn't comprehend that i had no insurance and was having issues with my previous company. I had asked not once but twice for a copy of the report that was showing I had multiple accidents on a day I was involved in only one ( the car was totaled and I was hospitalized for the day). they claim I wrecked multiple times that day. Audrey told me there were "several incidents" on my report but flat out r

Audrey Booth took my call and was able to provide a quote within the same day. I had a tight schedule in order to close on a purchase. She was thorough communicative and patient. Once I decided to purchase the policy, she was able to bind it within a few hours.

Reached out for a quote on insurance on the condo we were buying. Repeated phone calls, emails and nothing from them but promises and excuses after providing them the information they requested. I Had a deadline of June 1st. Finally had to reach out to another company which had multiple quotes to me within a couple of hours. As of today, they have never gotten back to me. Not sure what the problem was, but if this is how they handle people trying to do business with them, how are they if you ever have a claim. Shop around, this isn’t the only game in town, even if they act like they are.

We have a second home in North Myrtle Beach. I got a homeowners policy with Tilgham. They did not inform me that I would need to take pictures and upload them. We have been out of town for two months. I contacted Kim Brown, my agent, concerning this matter. She was supposed to get back with me two days ago. I’m yet to hear from her. Since speaking with her two days ago, I have now gotten emails indicating that my policy has been canceled. This is very unprofessional on their end and very frustrating on my end.