Texas Whitaker Group: Allstate Insurance

The Whitaker organization has been taking care of my insurance needs for several years. Very pleasant office staff, never a wait on hold. Always very helpful.

The staff remain loyal and polite, ready to answer questions and resolve problems

I have been a "loyal client" to Thomas Whitaker Allstate insurance for many years since 1990. I would call every year about the increase of our policies 3 vehicles and 2 houses, but was told that this is the best price they could give us, so this year I noticed a big increase so I called, I told them that we were both retired and not driving much -- no more than 10-15 miles a week on either vehicle, plus no claim and safe drivers, no tickets, but again was told that the rate was the lowest they could give us. So I called a different insurance company (very well known) and dropped Allstate and got insurance with this new insurance company. We are saving, get this $2409.92 a year on all policies 3 vehicles 2 houses same coverage!!! So who is loyal to who!! I recommend calling different insur

The Whitaker organization have gon thru hoops to make sure we’re taking care of. They’re both professional and courteous and with my husband and I being older they treat us with the utmost respect. Thank you Whitaker group.

I rarely call or go in person to Allstate since my pricing has been low/affordable within my budget. Now, that I bought another vehicle and would like to review the new policy. I’m finding it difficult to get in contact with the office. They are not returning phone calls. And, it seems like I have to call during the day while I’m at work. I guess it time to switch companies or office. Any recommendations?