Ted W. Smith Insurance

I recently switched my home, auto, and umbrella insurance to Ted Smith Insurance, and the experience has been outstanding from start to finish. I initially called the agency to ask about servicing and transferring my policy. Ashley answered the phone, asked all the right questions, and quickly connected me with Ted. Before calling me back, Ted took the time to thoroughly review my policy. During that review, he noticed I was paying for coverage I didn’t need—something my previous agent had completely missed. His diligence was truly remarkable. Beyond that, his personality, compassion, and genuine focus on building relationships are unmatched. I scheduled an appointment, and meeting Ted and his team in person exceeded my expectations. The way he runs his business is admirable. Everyone in

Ted Smith and his staff have been such a blessing to me and my family throughout the years. They make things easy, are very quick to respond to inquiries, and are always on the lookout for the best deals that will ensure optimal coverage. I highly recommend him and his team!

Thank you, TWS Agency, for always working to get us the best blend of coverage and cost for our insurance. The insurance industry seems to be going through a pretty rough period right now, and you continue to help us control our risk by working with your partners to keep our business and personal life covered. Fun team to work with, too. Thanks very much! ~ Chris Low

Ted and his team were fantastic to work with. From the initial contact through the entire process of setting up insurance for my business, it was hands down the easiest and best experience I have ever had with an insurance company. Ted answered all of my endless questions and went over the complete policy with me. I would highly recommend TWS Insurance to anyone looking for insurance services.

Highest possible recommendation for service and dedication to your homeowner and auto insurance needs. Very fortunate that we landed with Ted W. Smith agency -- and Kayla, in particular -- when we arrived in Rochester a couple years ago. Never a doubt that Kayla and the agency are in our corner and focused on best solutions for us. Excellent, hard-working folks.