Stephanie Lupoli: Allstate Insurance

I'm new. I signed up with local broker. They're service is half okay. Ya gotta push a bit. They're also very high priced & I found out from owner that their company is helping "low income people" in our state get free policies; sounds like why ours is so high. I'm not happy or impressed one bit. I'm wondering who's getting cheap policies while ours are through the roof.

⚠️ Avoid This Office at All Costs ⚠️ My experience with Stephanie Lupoli, Lora, and the rest of this office has been absolutely disgusting. The way they treat clients is shameful, and people deserve to know how unprofessional and dishonest they are. Stephanie herself is rude and condescending. The first time I ever spoke with her, she didn’t even bother to greet me she just answered the phone with “Who’s this?” as if I was bothering her. Her attitude every time has been dismissive and nasty, with zero respect for clients. Lora & Connor made promises they never kept, they told me that they would take care of things and never followed through. On top of that, one of their agents even asked me my age in a demeaning way, as if I was too stupid to understand my own policy. That level of ruden

Next level service. Within 2 hours of my accident, Stephanie and her team had organized a rental for me. The next day the car damage was appraised and deemed to be not repairable, then everything happened at lightning speed. Within days they had issued a cheque, we bought another car, and had new insurance cards. Not once did I have to answer invasive questions, not once was I made to feel at fault. Everyone was kind and compassionate. The whole awful ordeal was taken care of within the week. Five stars is not enough

I would like to take this opportunity to express my gratitude and appreciation to Alison Lupoli for the outstanding customer service I received to secure a homeowner's policy for my new home purchase. Alison's attention to detail was excellent and made enjoyable conversation. I was able to obtain the coverage I needed at a very reasonable premium. Her vibrant personality and sound guidance made it very pleasant to work with, which is a motivating factor towards returning to purchase an auto insurance policy next. It also speaks volumes about the positive work environment at Allstate and the people with whom Alison works with. She is an asset to the team and should be applauded for her professionalism and commitment to excellence. Above all, it is her unfailing dedication to customer

Trust, accountability, and responsiveness are the words that come to mind when I think of Lupoli Allstate Insurance. I have been working with Stephanie and her team for over 20 years and they have never let me down. If you’re looking for an agent that you can count on, I recommend that you give them a call, you won’t be disappointed.