Seven Valley Agency

Cortland, NY · Insurance broker

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Cortland
#4
of 11 insurance agents
City Percentile
50%
rating percentile
Address
Seven Valley Agency, 18 Tompkins St, Cortland, NY 13045
Phone
(607) 753-1821
Website
www.sevenvalleyagency.com
Status
Closed · Opens 9 AM Mon

Seven Valley Agency is an insurance agent located in Cortland, NY. It is one of 11 insurance agents listed in Cortland. Its 4.5-star rating matches the Cortland city average of 4.5 stars. It ranks #4 among Cortland insurance agents by combined rating and review volume. There are 2 photos associated with this location.

Hours

Friday9 AM–4 PM

Customer Reviews

★☆☆☆☆ 1.0 Travis Hall · Mar 2018

I agree with the last review that Mike was awesome. Now that he has retired this place is going down the drain. I was amazed at the poor customer service, and frankly the nastiness, I received from Owner Cathy Tilebein. After spending 5 years with the company she was the sole reason I left. I needed business insurance, she never bothered to follow through. She said she would seek out better insurance rates for me, she never bothered to follow through. I simply asked for car insurance on a third vehicle, she questioned me as if I was a criminal, then HUNG UP on me. I obviously was never going to give her or her business another nickle so I was comfortable paying MORE for car insurance and business insurance just so that I do not have to go through her. TURNS OUT in 30 minutes I had ins

★★★★★ 5.0 avenger429 · Jun 2021

The best insurance agency I've ever dealt with, hands down. They are willing to deal with insurance companies that most others are not, which means cheaper rates than most. Friendly and helpful staff as well. Always a pleasure doing business with them.

★★★★★ 5.0 Steven Vensky · Jul 2025

Kathy & Tyler are very friendly and extremely knowledgeable on how to save you $$$!

★☆☆☆☆ 1.0 Jessica Sustad · Oct 2018

Worst place to go! The agent set up automatic withdrawal from my account. Got a cancellation notice because funds were not able to be withdrawn from. The account because they don't accept payments from American Express. So I called seven valley and they said it was because my bank refused it. Then talked to progressive agent and they explained it was because the agent set it up with an account they can not accept. Now pending cancellation I have been told they accept PayPal. Go to pay online via PayPal. When account is pending cancellation they can not accept payments via PayPal. Now I'm screwed because of the agents at Seven Valley!!!

★★★★★ 5.0 ed oneill · Sep 2021

been going through 7 valley since 1992 had few speed bumbs but i admit mostly my fault over all very good nice peolpe always helpfull an i ask what i can do what i can insure an how i can pay manly becouse i not problems

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Insurance broker

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This listing is informational. Contact the business directly to verify credentials, services, and availability.