Rousseau Insurance Agency

There a multiple positives with using Rousseau for our insurance needs. They are local, they always search for the best insurance plans and options for our industry, each time we have needed something they reply and deliver what we need within just a few minutes. If you are in need of commercial, personal or auto insurances you have found your best bet here!

​I wanted to leave an honest review of my recent experience with Rousseau Insurance. Initially, I was very frustrated, and had I wrote this last night, it would have been a 1 star review; after receiving a non-renewal notice from National General over some unnecessary upgrade requirements, I was told by two staff members, Deb and Gaylon, that there were simply no other options available for us. ​However, Matt Rousseau stepped in and completely turned the situation around. He was honest, upfront, and proactive. Unlike the others, he was willing to put in the work and successfully secured us a new policy at a fair rate through a different company in his network. I’m very grateful for Matt’s intervention—he got the job done when unfortunately his team couldn't or wouldn't and my wife and I ar

Matt was fantastic to work with! He helped me find a great quote for homeowners insurance. As a first time home buyer, I was rather uneducated. Matt was extremely honest, transparent, and took the time to explain my homeowners insurance policy in depth with me. Will be going to Rousseau insurance for all my needs going forward!

Roxanne was amazing in getting me resolved with my home owners insurance renewal. My mortgage was sold to a different carrier and was flagged for potential lapse due to insurance not being notified of servicing change. She resolved all my issues within the business day and was able to get my coverage into active status working with my new lender and obtaining the funds needed from escrow. Thanks Roxanne for making sure my house is insured knowing I was not at fault!

I used to do what most people do when they get insurance. I'd go to the big carriers. AAA, Allstate, Farmers, USAA, Liberty Mutual, and Esurance. I've had all of these. I had to switch occasionally because I paid too much, or my claim was denied. Recently, I had a raise in my premiums. My home, auto, and motorcycle insurance went up. I had no claims, no tickets, no collisions. When I asked why the answer I received was, "That's just the way it is," I went to a broker that works with multiple insurance companies. Rousseau Insurance Agency out of Biddeford, Maine found policies for my home and vehicles. They saved me about $2175 annually. My vehicles have the same coverage. My home has $50,000 more in reconstruction coverage, and I have a direct line to my broker. I highly recommend using an