AAA Biddeford Insurance and Member Services

I managed to somehow get two objects in my tire in a matter of an hour, separate events. The technician Rob who came out to help patch my tire the first time was super helpful and knowledgeable, and he came back the next time I needed help and was just as helpful! I haven’t had to use AAA before and I’m glad that my experience was positive and that there’s such helpful and kind people working there.

I happened to get a free quote for insurance while waiting for an Int’l license application. Within 20 minutes Matt walked me thru the process and was able to save me a few thousand on my annual premium. He took care of everything on the backend as well. If you’re in the market it’s worth the free estimate.

My car had something scraping on the bottom. I called AAA's Saco (?) office and they sent a truck out to possibly give it a tow. The technician Edward found out what the problem was and did a temporary repair on the splash guard so I was able to drive it home and take it to be fixed when I had time. Edward was very polite, friendly, and professional. explained everything and was very polite and friendly. Very happy with my experiences with AAA!

In January I booked with an agent on a Princess cruise at AAA in Biddeford with KHani. She never stopped talking even when I asked her so I could transfer money. She told me if I drank coffee I needed the Medallion added for $900. SO 10 cups of coffee cost me $900. She never credited me for previous cruises so I didn't get the benefits usually associated with return bookings. Most of this I didn't learn until after I was on the cruise and booking another trip. Live and learn. I asked Princess to remove her (AAA) from my account. Told me to call AAA Biddeford when I returned to do so. I did this. Spoke with Ruth (supervisor) who told me when I got someone else let her know and she'd put them in. I decided I could do it myself. All the monthly emails from Princess went to Ruth and

Matt Dumont is friendly and an excellent representative in setting up my Car insurance and addressing any questions or needs I bring to the table in these reguards..Thank you Matt for your years of Quality service to many and now myself in my changeover!God Bless all your Pursuits with AAA in Biddeford,Maine and beyond!