Rick Ashby - State Farm Insurance Agent

Rick Ashby – State Farm Insurance has been outstanding to work with. Dawn was extremely helpful in getting both my homeowners and auto insurance in place. She was responsive, knowledgeable, and thorough—and she didn’t just send emails, she followed up with phone calls to make sure everything was clear and handled correctly. That level of attention made a real difference. My prior insurer significantly raised my rates and repeatedly failed to respond when I asked basic questions. The contrast with this office was immediate. Dawn took the time to explain my options, followed through on every detail, and made the entire process straightforward and stress-free. The whole team was professional, approachable, and genuinely easy to work with. If you’re frustrated with an unresponsive insurance

Rick Ashby Statefarm is the best service you can find out there. Renae Cates has been just awesome. Always available and quick to follow through. Makes sure we are taken care of with our needs without delay!! Best of best!! Thank you for all you do for us!!!

I have been a customer of Rick Ashby and his associates for over 20 years, and the customer service has always been top-notch. My recent experience with Renae Cates was excellent. Renae made sure everything was taken care of—every “i” dotted and every “t” crossed. It was truly a great experience. I highly recommend this State Farm office.

I have been with State Farm for several years now. Rick Ashby and his staff, especially Dawn Crawford, give outstanding customer service. Whether by phone or email, they are always prompt, friendly, and professional. I am on their Drive Safe Program which saves me money on my auto insurance. If you are looking for an insurance provider that goes above and beyond in both service and support, State Farm-Team Rick Ashby is there for you!! They treat you like family which is rare in today's world. I highly recommend them to anyone looking for trustworthy and dependable insurance coverage.

Incredibly responsive and helpful. Everyone at this office has a wealth of experience and fantastic customer service not to mention how much they've saved me combining a multi-vehicle discount with home insurance. I'm so glad I switched. I've specifically worked with Renee and she made the process so easy to switch and has always been available if I've had questions and then quickly remedied any issues I've had. I highly recommend Ricky Ashby and the whole State Farm crew at his office that I've worked with.