Policy Goat

We recently completed a reface on the monument sign for Policy Goat, and the transformation turned out great. Their team was a pleasure to work with — responsive, professional, and patient with the fabrication process. Thanks again to Policy Goat for trusting us with the upgrade — we’re proud to help them put their best face forward!

I work with agent Mike Walsh. Although he’s good, it’s almost impossible to get hold of him or to get a call back from him. You can call many times, they’ll take your name and number and tell you that you’ll get a call back but doesn’t happen. I’m in midst of deciding whether to stay with current insurance company or switch to another. Mike had to call the current company to simply find out if I would be eligible for refund if I switch. That was on Thursday. Today is Tuesday and still no call back. Therefore, I think my experience has been mixed when dealing with Policy Goat. So my suggestion to prospective customers would be to expect delays in communication. Expect yourself to be following up and advocating for yourself.

I recently switched to Nationwide for savings. There was an error regarding billing on the company’s end. I discussed the issue with my agent Mike Walsh. Mike quickly responded and had the issues resolved. Very responsive and professional. Definitely made a decision switching. Thanks Mike

Our agent Michael Walsh has virtually no follow-up skills not just when it comes to issues with existing policies but also when I tried to setup another policy with the agency. We neglected to complete our workers comp audit in a timely fashion in the beginning of the year principally because we didn't understand we needed to do it. Our actual payroll was significantly less than we'd originally estimated. In Sept we received a notice the payment would be increasing drastically because we hadn't completed the paperwork. We called Michael in a panic and he assured us he'd block the payment and asked for the payroll information which we provided. Two days later they took the payment anyway and ended up having to refund it. Stupidly, we though the issue would be done and never heard anyt

Great Team work!!!! OMG, these people are awesome. They make sure you have what you need for insurance. They make sure you are set-up correctly when it comes to insurance (especially if you have assets you stand to lose). They will call and remind you your insurance payment is due even! I highly recommend you make an appointment and get over there to see Doreen, or even call Fran to make an appointment. I have dealt with a lot of other insurance companies, and I am telling you, you won't find one to take care of you like these folks do!!!!!!