Plymouth Rock Assurance Corporation

I’ve been with Plymouth Rock Assurance for about two years now, and they’ve consistently offered me the best rate with strong coverage. I noticed there are quite a few negative reviews, but based on my experience, I haven’t had any issues so far. I recently filed a claim after someone dented my car by hitting it with their door. The process was straightforward, I uploaded photos through the app and provided the other driver’s information, and the claim was settled within a few weeks. I also called in recently to update my address and drivers on my policy, and discuss my renewal and the customer service representative, Elliot, was extremely knowledgeable and helpful. He answered all my questions clearly and made the process easy. Based on my experience so far, I would definitely recommen

A tree fell on my car during the 2026 blizzard. After I filed a claim and tried to set up a rental pick up, I was told i could only text my claims adjuster when I tried to call her. Then when I texted questions I never got a response until I was told my car was a complete loss and was passed off to the total loss adjuster. He then proceeded to give me a settlement amount that same day and told me i only had a week left to use the rental that I need to use to get to work until I can get the money for the loss and now find another car to purchase. As if I haven't been dealing with enough stress through this entire nightmare! I have no idea when I'm getting my plates back since they didn't tell me to remove them before my car was picked up, I still need to give them the title before I can ev

If there was 0 to put for a star rating then I would have put it . Plymouth Rock Assurance does not deserve a single star . This company four pillars of foundation are: deceptive business practice, very poor customer service , greed and lack of care or concern for their customers . The January 2026 snow storm damage my roof and it was leaking in several places . It was a torture and nightmare with this insurance company. They offered no help nor communication , although all the pictures and videos show extensive damage . They keep changing adjuster after adjuster to 4 different persons . One adjuster agreed to pay $6,026.76 , then another text out of the blues they are backtracking the amount . Almost two months and no resolution and my roof still leaking . Had to go a different route to r

Cannot recommend for homeowners. They are a subcontractor for Progressive. After signing up with them and fully disclosing property details. They came to do "measurements" which turned out to be a very aggressive inspection. They found "serious" violations (which I had already disclosed up-front and was accepted). Serious violations included, farm animals,a woodpile, 10% moss on the north side of roof, and carpenter bee damage on a few pieces of overhangs. Unless your house is brand new, I wouldn't waste your time with them. They will cancel you anytime for any reason.

This outfit is an absolute clown show masquerading as a legitimate business. Save your money and protect your sanity: do NOT give these clowns a single cent. They were so incompetent (or just plain sleazy) that they subcontracted some low-rent outfit that straight-up illegally trespassed onto my property to do their so-called “surveying.” No permission, no notice, just brazen criminal behavior on my land. Zero accountability, zero professionalism, maximum liability risk. Avoid like the plague. Your wallet and your property will thank you.