Pachis Agency LLC American Family Insurance

Recently damaged my car on a Friday afternoon while backing in my garage. I called Laurie and she immediately told me what steps I should take in getting an estimate. Once I had the estimates she went above and beyond in talking through options and determining the best course of action forward. She was extremely responsive both by phone and email throughout the entire process!

(FYI to Pachis Agency: My Google account name is "Becky Keen," which is my professional name. However, my insurance policies show my legal name, "Rebecca Johns.") I've had another exceptional experience with Laurie Hamilton with Pachis & Associates. Laurie's been my American Family agent for years. She's never failed to reply to my emails within hours (sometimes faster). More important, she reaches out to me when she sees ways I can improve or alter my coverage slightly to lower my premium. That happened today. She proposed a change, I approved it, and it happened...right away. She looks after me and advises me well. In addition, I've had a few unique challenges, too, and she always finds answers. She's experienced, personable, and simply terrific at what she does. I cannot recommend her h

I've had a very positive experience working with Pachis Agency . Tanner Pachis is an outstanding agency owner who truly goes above and beyond to deliver personalized service and customized insurance strategies. Tanner and his team made the process smooth and understandable, empowering me to make smart decisions about my coverage. Their dedication to client satisfaction and their knowledge in commercial and personal insurance gave me real peace of mind.

I've had the pleasure of referring Tanner several potential clients and he is always professional and swiftly communicative in his outreach to them. He creates a great rapport immediately with his outgoing personality and definitely ensures the client will have the information they need to make an educated decision not only about the best premium but, most importantly, about being properly insured!

I CANNOT say enough about the attention Laurie paid to my last minute needs for my car. She is attentive, detailed, and on top of that, kind in her demeanor. She solved my issue immediately. If I could give her 10 stars I definitely would. This is a wonderful company, and she makes it even better!