Jason Douglas - State Farm Insurance Agent

I’ve been with another insurer forever, so switching to State Farm wasn’t something I planned on doing. What made it easy was working with Jordan. He helped me get a great bundle by combining my auto policy with my first ever home insurance, and the whole process felt really easy and straightforward. There were no pressured phone calls. Everything started with prompt email responses, and over time I felt comfortable enough to call and talk things through and seal the deal. Jordan was attentive, transparent, and focused on meeting me where I was instead of pushing a sale. I’d definitely recommend working with him and his agency if you want someone who’s easy to work with and doesn't push a sales agenda on you.

Emily Nicolette was all the right things! After a less than satisfying experience elsewhere, she listened patiently, carefully, and gave particular attention to the things that I was unfamiliar with and that were new to me. I am so grateful to have found such a dedicated and helpful service agent! I would highly recommend her and this office to another person. In the midst of a traumatizing experience, both Emily and McKenna Stellatino have restored my faith in customer service that goes the extra mile. Terri VanDerVeer

I was with this agent and State Farm for six years. I thought it was a decent but not incredible experience. But then everything unraveled. We had a simple failed autopay issue that was taken care of on an outdated card in August (the App has two valid payment methods, including our checking acct). We fixed it in the App, and I never heard about it again. We are a homeowner policy and auto policy bundled. While our homeowners continued to be in effect (paid via escrow), State Farm cancelled our auto policy. We had no idea. No email from corporate, no text, no phone call. The office left a single voicemail on my phone about a billing issue the day before the policy was cancelled, but mentioned nothing about cancellation. Again, this is what prompted me to change the default payment in the

Ian on Jason's team was incredible. He helped us secure our property insurance quickly and walked me through each component. He also made sure that all of our insurance services were bundled at a great rate. Thank you Ian and Jason!

Talked to Ian about insurance for my home and auto. I had some questions about coverages and what would be best for my situation. Ian was very knowledgeable and took the time to answer all of my questions thoroughly. He also made sure I was getting the best price available. I am very pleased and will refer my friends to this company.