Ogden Insurance

Called them on Wednesday 2/26 and was told I would receive a call or email with a quote on Thursday. Well called today Monday 3/3 and was told I never called. We are in some what of a time crunch looking for new HOI. This was extremely unhelpful and unprofessional. Here is where I “didn’t” call and talk to them for almost 10 minutes on the 26th.

If I could give less stats I would. Hostile lazy unfriendly people who could care less about their customers! Don't bother calling they don't answer the phone! My parents were 30 plus year customers with full coverage insurance. I was driving my mom around shopping one day recently and backed into a car. We never could get ahold of this company MANY times so had to call main office. This happened more than once. They tried to convince them they had to add me on their insurance but I don't live with them and very rarely drive their vehicles. Hence full coverage! My parents don't know any better but we helped them figure things. They did pay to have the other vehicle repaired, minimal damage by the way, then these people CANCELLED their insurance! They said they had to go to the office to si

Way too expensive. I changed insurance, from Ogden to my current agent. I canceled my policy with Ogden and two days later they drafted a payment for the renewal. When I asked why it happened they said they mistakenly had me on auto pay. Then when I asked about getting my money back they said it would be 7 to 10 days. Ridiculous that they make a mistake and then tell me I have to wait to get my money back. Do not do business with ogden.

If I could give less than 1 star, I would! Lazy group of people! NEVER answer the phone or return your calls! I recommend taking your business elsewhere! This is the worst group of people that I have ever encountered.

Marla and all there are real nice and HELPFUL. I have been with them for years. They know their stuff and will get to the bottom of any problem. Insurance changes every year and can be a headache. I commend Ogden's!!