MY Agency of CNY, Inc

My partner and I had utilized their service for around 10 years. Despite never having a claim that entire time however, two years ago they doubled the cost. The first year we paid it, begrudgingly. This year, we decided not to renew our contract with them as they had increased the cost once again, and made no effort to work with us despite having been a long time customer. Trisha was of zero help. Well, after we didn't renew our contract, they decided to hit us with an audit out of nowhere. They wanted us to send them over a bunch of information during our busiest time of year, and we are not even using their services any more. I received a misleading and predatory phone call where Trisha tried to tell us we were required to pay money despite that we fulfilled our contract with them, have

I've got to say that I went from one company feeling kind of c**ppy every time I paid them... To a warm call conversation with Miss Patty! Then to go in today to have to pay a pretty good amount due to people using my vehicle as a pinball... She was able to drop my 6 month rate from three 3,837 to less then 3k! I love them! She is so kind and very thoughtful and helpful. Thanks Patty you sure took care of me !

They quoted me $960 to go through them for progressive. I went online and got it for $350. They also tried to force me to sign paperwork that my wife was going to surrender her permit. That has absolutely nothing to do with me. When I called about the cancelation letter from my previous provider to tell them I was no longer with them, the lady seemed less than enthusiastic about me finding out they were trying to rip me off. Then proceeds to tell me I signed a contract on a loan and that I have to pay the remaining balance off before I can switch companies or I'll lose my current insurance. Leave these crooks alone. They make money inflating the price on insurance. The insurance agencies aren't doing anything you can't do yourselves.

Nick was so easy to deal with and works wonders for those who need miracles. If you are looking for a stand up guy with an amazing attitude that stayed late until everything was done Nick is your guy. He for sure has restored my faith in humanity and there is hope to work with someone easy and thorough through such a stressful process!

I have been with this agency for going on 20yrs. The staff are remarkable, educated in insurance, and most of all honest. I have attempted to have my insurance written elsewhere just to see my rates and this agency has always beat the price! There’s been times when other agencies couldn’t believe my rate and would say “wow that’s a good rate you’re at”. I’ve had accidents and the agents here will help you and direct you to help contact your insurance company. Overall best experience of my life as far as insuring my vehicle and home. Thank you My Agency!