Mike Yates - State Farm Insurance Agent

Bob always provides excellent service. He is knowledgeable, professional, and always takes the time to clearly explain my insurance options so I can make the best decisions for my needs. He is patient with my questions and makes everything easy to understand. It’s refreshing to work with an agent who truly cares about his clients and takes pride in providing great service. I highly recommend Bob to anyone looking for a reliable and trustworthy insurance agent. Thank you Bob!:)

I have been working with Mike Yates for many years. I primarily use them for auto and home insurance. I found them to be very proactive in their approach. What I mean by proactive is, they are the first to contact me to make sure the insurance premiums were something that we could afford (in the recent past the premiums have been going up sharply) and what they could do make necessary adjustments to the policy to make sure we have appropriate amount of coverage and the premium was affordable. More recently I had the need to explore business related insurance options. I reached out to Mike's agency and got in touch with Kyle Nyce. He was just as professional as you can expect and helped answer all questions related to the business insurance. He even helped me compare quotes and sugge

I made an over-payment to Mike's agency using an automated billing service which caused me a cash flow problem right at Christmas time! I called Mike's agency on Christmas Eve day, and HE not only answered the phone, but also immediately began to resolve the issue. As it turned out, he said my bank would not email the information State Farm needed to process my refund for security reasons, so he said it would be better if he picked it up at my house. On New Year's Eve???? He picked up the information he needed and sent me an email this morning that all was in place and that my refund should be processed soon. I am new with Mike's agency and State Farm, and just thought you should know what happened and how happy I am to be a client. And, to also let you know that this kind of service i

Bob at State Farm is absolutely awesome! Every time I call him he shows me grace of patience and takes his time by going above and beyond for me. Last week, I had a crisis with my old car and he calmly guided me through it. State Farm is blessed to have an insurance agent that truly cares about its clients. I am so grateful for Bob and I hope Stae Farm is as well! Thank you, Bob.

This office is the best! When I couldn't make a full payment on my car insurance and it had lapsed they didn't just cancel my car insurance and leave me high and dry. They reached out to me quickly the next day with a 3 short payment option for at least $20 until I could make the full payment within the next few days and not lose my coverage to have it reinstated immediately since I was in non payment status because of a late paycheck. Not only that, but my insurance price with them is great versus the almost $700 car insurance payment I had previously with All State for all of the same coverage options. Definitely recommend this office to anyone!