Mike Brown - State Farm Insurance Agent

I have been a client at this agency for nearly 20 years. Recently, this office changed its hours to 4 days per week for 4 hours per day. That translates into a lack of response when attempting to contact them. We have 6 polices with this office and after receiving NO RESPONSE to our request to add another vehicle (i.e. generating additional commissions for this agent) we moved on. We are not going to fund this guy's golf game or whatever it is he does every afternoon when he should be providing service to his clients.

He should just quit doing insurance for people because he does nothing to help his clients save money. You can't reach him for anything and he doesn't return calls EVER! In 45 minutes with another agent we saved 25% on our combined policies.

Mike helped me deal with a very strange uninsured motorist situation. He made himself available at all times to answer my questions and helped me stay confident that it would all work out. Him and his employees were very helpful and knowledgeable. Mike is also a veteran, and overall great guy. The people in his office are all very friendly. I definitely recommend using Mike for your insurance needs.

Mike and his team have been so great to work with. I spoke with Jenn about transitioning a plan from another state. She provided me with all the information I needed, educated me on all discount programs I qualified for, and made the process of setting up the policy a breeze. I would highly recommend working with this office!

Was initially disappointed in the lack of availability/working hours during the week. 9am-12pm on mondays thru thursdays just doesn’t mesh with other working professionals. Was told this was due to his staff quitting. Went ahead and switched our agent to another agent and was informed she found numerous errors that resulted in us over paying 1000/yearly our home premium ! She updated the mistake and we are expecting a large refund from State Farm. I now have MUCH better coverage after she took the time to look at our options and will still be paying significantly less per year!!