Mercury Insurance

Good job mercury.I've been with this company for 11 years now auto and home. For the last 2 years the rates have increased ever 6 months this July the rates will increase 22%. After talking to a licensed agent for this company that has had this insurance since the 80s has even switched insurance because of these ridiculous increase. Don't get your insurance here unless you want your bill to drastically go up every six months.

We are so disappointed with this company. After 11 years they want to constantly increase rates. Every 6 minths at this point. This time ut was a raise of 600 for 6 months. That's 100 a month increase. They are delusional. We will absolutely be taking our home ans auto elsewhere.

Wouldn't touch this insurer with a 10ft pole going forward. Been with Mercury Home & Auto for 3 years. My premiums have gone up every year with no claims. Have a service line endorsement on the policy with triggered coverage (break in my drain pipe connecting to the city sewer), and now Mercury doesn't want to pick up the phone, answer e-mails, or cover their own policy. Actively been fighting to try and deny me coverage since the claim was started (when you can get in touch with anyone). Any and every reason they can come up with to deny covering the claim, which they can't even properly explain to me. Adjusters and managers seem incompetent. For a company that supposedly prides itself on customer service and satisfaction, the reality is FAR from that. Apparently if you live anywhere bu

We are very happy with Mercury Insurance customer service very professional.

Literally the worst insurance provider to get money back from