Mark L. Frandsen: Allstate Insurance

My experience with Mark was less than favorable. I had been loyal customer for 27 years. Never missed a payment never filed a claim. I received a letter saying my coverage may not be renewed. I called and spoke with a person who said he wasn't sure what was up and would get back to me. A week later I called them to be told there was"junk" on the side of my house. The junk was a 55 Chevy 3/4 ton 5 window pickup being restored. They provided pictures that show my property from the street, (privacy safety issues?). In the pictures is a blue spruce tree that was cut down 3 years ago. Anyhow, I did as instructed and sold the truck cleaned the area only to receive a cancellation notice anyway. So I called around found better insurance with twice the coverage at half the price. I planned to just

Got a mail from them quoting us for $545.75 for a home insurance. But after I called it suddenly went up to $1,600 and that the mail I got was not correct and they don't honor it. As usual false advertisement all around. Update: my parents' home is much newer and located in a safer area, meaning the quote should've been even lower than what I received for mine. And saying "it was on the marketing team" sounds like an excuse to me. A quote is a quote and nothing justifies it more than tripling.

Rily Martin has been such a joy to work with making the insurance process easy and painless saving me $1000’s of dollars a year!!!

Very nice agent, we’ve been with them for almost 30 years.

I had Home insurance with them for 16 years and my car insurance for several years. I switched to another agency because Allstate wouldn't insured my rebuild vehicle (which is understandable), but I still needed to insure it. I still left my home insurance with them for a few years and this month I finally decided to just have one insurance for all since I get discounts and my Home insurance with Allstate was outdated anyways. I never had issues with Gloria, she was very nice and friendly. Today I had the worst experience with Mark. I got a letter in the mail stating my premiums went up effective the date it was supposed to be cancelled, so I called the office and Mark answered, i begin to say that I have a policy with them and cut me off and said "you don't have anything because you can