Mac Freeman - State Farm Insurance Agent

Austin, TX · Insurance agency

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Austin
#37
of 349 insurance agents
City Percentile
61%
rating percentile
Address
Mac Freeman - State Farm Insurance Agent, 2006 W Parmer Ln Suite A, Austin, TX 78727
Phone
(512) 835-7905
Website
www.macfreemansf.com/?cmpid=MLLIST

Mac Freeman - State Farm Insurance Agent is an insurance agent located in Austin, TX. It is one of 349 insurance agents listed in Austin. Its 4.9-star rating is above the Austin city average of 4.4 stars. There are 10 photos associated with this location.

About Mac Freeman - State Farm Insurance Agent

TX-2327934 At Mac Freeman State Farm, our mission is to give people confidence regarding their future. We strive to plan well, be there for our customers when they need us most, and always put our customer’s needs first.

Customer Reviews

★★★★★ 5.0 Sarah Horn · Feb 2026

I can't say enough good things about Christy Ramsey at Mac Freeman State Farm! As a small, dedicated team, they truly stand out, but Christy was the absolute star of our experience. We recently worked with her to switch our home, auto, and jewelry insurance policies, and she handled everything with incredible knowledge, patience, and attention to detail. She took the time to thoroughly review our current coverage, explain all our options clearly (no jargon overload!), and found ways to bundle and optimize everything that ended up saving us thousands of dollars annually—without sacrificing protection. Christy is professional, responsive (she answered questions quickly and followed up promptly), genuinely kind, and made the whole process totally stress-free. If you're looking for outstanding

★☆☆☆☆ 1.0 Rachel Millan · Mar 2026

I have had nothing except bad experiences with this branch of state farm that is run by Mac Freeman. I have had constant issues with my biling and policy. From the beginning they were charging me twice each month for billing and then they would cancel my policy telling me " I didn't pay on time" and I would be without insurance for awhile even though I just paid a week earlier and then they would charge me late fees. Everytime I would bring it up they would come up with some excuse or reason for how their bilng was set up. Now I am once again having issues because they are constantly charging me more than what I signed up for and agreed to. They offered to combine my personal policy and auto policy in one biling and then later when there were new charges on my account they would tell me th

★★★★★ 5.0 Stacey · Feb 2026

We have been with this State Farm team for years, for a reason. Mac and Kellen are always available with answers and guidance. They are very service oriented and have never steered us wrong. We highly recommend this team!

★★★★★ 5.0 이예지 · Feb 2026

Melissa Oberg was extremely kind, detail-oriented, and did an excellent job tracking everything throughout the process. Thanks to her support, I was able to complete my insurance enrollment smoothly. I truly appreciate her help and guidance.

★★★★★ 5.0 Dan Gurewich · Dec 2025

Christy was very informative and helpful with getting me an auto & home insurance policy for my Tesla and house. The agency was very thorough with sending me all the necessary information through the mail and was extremely responsive when inquiring about making changes to my policy!

Accessibility & Amenities

✓ Online Appointments ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Gender Neutral Restroom

Services

Insurance agencyAuto insurance agencyHome insurance agencyLife insurance agencyMotorcycle insurance agencyRenter's insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.