Kurt Kwon - State Farm Insurance Agent

The service at Kurt Kwon State Farm Agency is exceptional. The entire team is professional, knowledgeable, and always proactive in helping with any questions or policy needs. They consistently go above and beyond to provide outstanding customer service. I highly recommend this agency for anyone looking for a dependable insurance team.

Untrained staff who did not bother to update my request when I asked to change the deductible. Their excuse when I called to open a claim for a plumbing emergency we had was that the lady took notes and my request did not appear in her handwritten notes! It seems like the lady who took my request didn't update that information in the system; she forgot to do it, then I had an emergency, they didn't at least check or get a voice recording. This was their response when I called: there was no evidence you changed your deductible and your claim can't be supported at this time. In other words, please keep paying your automated bills as usual and wait for us to raise them whenever we want--- now you know you CANNOT count on State Farm when you have an emergency. Brief words? you pay out of oblig

I have had this insurance for 31 years. At the same agency. Laura and Ted are both amazing. They solve problems right away. I am thankful for them. Michelle Belmont

State Farm has been an excellent choice over the years. I have been very pleased with the service I received from Ted Colby.

This office is the best! Been with Kurt Kwon State Farm going on 6 yrs now. Great rates and even better service! Just recently called in to add a vehicle and Ted made the process super quick and painless. Had to re call in to add my wife to my policy and Laura was able to help me out just as fast free of charge. Highly recommend anyone to give them a call!! 🤙