Kevin Dickey: Allstate Insurance

Allstate is by far the worst insurance company I've ever had to deal with when you actually have a claim. It doesn't seem like one end of the company knows what the other end is doing. I was called Nest the same questions 5 or 6 times. After paying for full coverage for 3 years without a claim the first time I make one but only approved for $30 a day for a rental even though the cheapest car you could possibly get is more expensive than that. I put in what was supposed to be an escalated request that someone call me back and speak to me about this and then waited days with no call back

They are always there when I need them. They are very sweet and they are always on top of my needs . Thank you all for your dedication to your customers.

I have been with this specific agency for several years and their customer service has always exceeded my expectations. I recently moved out of state and Eunice Velez made sure that everything was transferred over correctly and that the transition went as smoothly as it can be. I will miss this office because I knew I was taken care of and I greatly appreciate the service Kevin Dickey’s agency has provided me throughout the years.

Kevin and the whole Allstate gang are absolutely professional, thorough, kind and a pleasure to work with.

I'm always happy when assisted by Unice.👍 Whenever I call i call I ask for her because she always try to help me save some money. She is kind and takes time to explain everything in details.