Kastendike Insurance Group

They take forever to get back to you and will change your agent at least every year. Find someone else who really cares. (I used them for Commerical auto & worker’s comp) I have used these folks for roughly 4 years. My franchisor set me up with them. I had Meghan that was great then Lou who was nice. However I was issued a $74,000 increase without even knowing in the middle of my policy period. I had no idea until a month later. Once I let them know they seemed oblivious. After investigating myself and with a new provider I saw that I had some bad drivers and some extra vehicles but $74,000 is insane even for a $1,000,000 business. I had to issue layoffs and go into debt to make ends meet. 7 days after I first asked them about it, we finally had a meeting for a solution. They told me to

I can’t recommend Lou enough! From the start, he is incredibly knowledgeable and responsive, making sure all my questions were answered promptly and thoroughly. What truly set apart Lou was his dedication. When my home insurance was unexpectedly canceled by the insurance company, he went above and beyond to ensure it was reinstated without hassle. His professionalism and commitment to helping clients are truly commendable. If you’re looking for an insurance agent clients, Lou is the best choice. Thank you for your knowledge, and problem-solving skills, and communication. If you’re looking for an insurance agent who is reliable, proactive, and truly cares about their clients, Lou is the best choice. Thank you for your outstanding service!

Outstanding group! Eric is on top of his game and shows how experienced he is. Not only that, he really focuses on the customer's needs and protection and leaves me feeling very confident with KIG. Will continue to absolutely recommend this team to everyone I know.

Lou was simple amazing. It was refreshing to have someone who was really looking out for my benefit. He was able to cut my rate in half of what i was quoted by others. Great guy, great service and ultimately a great business!

I appreciate how quickly Jen Tringali(service specialist) responded to my certificate request. She followed up with me to let me know within the same hour of my request that my certificate was being handled. It is very helpful especially because other agencies I have to continue to reach out for updates, so having the update almost immediately was great, Thank you Jennifer! -Gianna Tripodi, CondoTek