Josue Charles: Allstate Insurance

Really Really bad to to be a big company besides Stephen my agent is super with skills and communication needs to get a raise . I had to pay out of pocket because they computer some how put one of my cars to liability which I always have my cars with Full Coverage. Every month I have to call to discuss something going on with my coverage. Please run to another insurance company. Josue Charles needs to have some more training on be ask to leave

I am truly grateful for the A1 customer service I received from both Alexia and Stevie during my time with this company!! They represent the very best of this agency in professionalism, effectiveness, efficiency, consistency, honesty and transparency!! I commend them for their kindheartedness and attention to my urgent needs as well as going above and beyond the call of duty on many occasions. I pray for the blessings of God for them and all that they endeavor🙌🏾💜🙏🏾

Getting a quote from Josue Charles. He was extremely rude and rash throughout the quote. I didn’t like how when I tried to reach out to him I was met with anger. It was a bad experience.

I talked to Faith Blount, she was very helpful and professional. She was patient with me and help me achieve my goals. She needs to be promoted!

Find any other agency if you like All state!! This branch Lies to get your money sell false policies etc!! Use all type of threat tactics ! When you ask questions ypu Always have to deal with a new agent who typically tell you the total opposite of what the last one did. After speaking with Josie Charles who uses a bunch of fluff and lies it’s the same excuse well better serve you that’s why they no longer with us things never get better or complete. I reached out to my old agent and now I see why Josie Charles has a bunch of illegal tactics to steal from customers and his employees.