Jones Insurance Service

Johnson City, TN · Insurance agency

Rating
5.0/5
★★★★★ 5.0
Reviews
20
Rank in Johnson City
#1
of 48 insurance agents
City Percentile
55%
rating percentile
Address
Jones Insurance Service, 2112 N Roan St #706, Johnson City, TN 37601
Phone
(423) 282-9339
Website
www.jonesinsuranceservice.com

Jones Insurance Service is an insurance agent located in Johnson City, TN. It is one of 48 insurance agents listed in Johnson City. Its 5.0-star rating is above the Johnson City city average of 4.8 stars. Based on combined rating and review volume, it currently ranks first among insurance agents in Johnson City. There are 2 photos associated with this location.

About Jones Insurance Service

At Jones Insurance Service, we operate under the “Golden-Rule” – treating others as we would want to be treated. We are here to serve and educate you on your insurance needs. Our goal is to provide as near perfect service at the lowest possible cost.... More

Customer Reviews

★★★★★ 5.0 Theresa Hayes · Feb 2026

Bill Jones just saved our condominium HOA a bundle! When this year's rate increase came in from the carrier, Bill reviewed it and told the carrier, "This is too much." And because he does so much business with them, they listened! And friends, I believe this cost him some commission. It takes a man with real integrity to protect his customers as he has. We could not be more pleased with Jones Insurance Service!

★★★★★ 5.0 Barry Brown · Jul 2025

I moved from North Carolina to Johnson City Tennessee. I'm a military veteran. I have had several insurance companies that claim they are military friendly. However my bill was sky high! For a single man with a clean driving record and one economical car, it was ridiculous what I was paying. I decided to give Jones Insurance in Johnson City Tennessee a try. I called and spoke with a representative named Rachel. She was very kind and patient with me as I explained what I was looking for and what I was dealing with from my prior insurance companies. She said I will search to find you the best insurance and get back with you the next day. She did. And I was amazed! The insurance premium was less than half of what I was paying, and the coverage was twice as good! Since then I have added renter

★★★★★ 5.0 Noah Filson · Nov 2024

Being a young adult tackling things such as insurance is difficult, especially when the concepts are new and sometimes confusing. Jones Insurance has made the entire process move so smoothly! Darlene Curtis did an exceptional job walking my wife and I through the process with ease, and made our experience getting insurance a positive one. Darlene provided me with all the information I needed to obtain and further helped me understand what my policy covered and all the insurance jargon associated. I strongly recommend Jones Insurance Service to anyone in the Tri-Cities area, and I want to commend Darlene Curtis for making the experience of obtaining insurance a positive one! I commend this firm for their honest practice and kind and helpful staff!

★★★★★ 5.0 Connie Moore · Jun 2022

My husband and I were looking for a new insurance firm to meet our needs for both home and auto. We asked around trying to find the perfect fit for our family and boy did we ever! Jones Insurance Service in Johnson City met all of our requirements and more. They took the time to find out exactly what we needed to best cover our home and many vehicles. They were friendly and very knowledgeable. We felt like we were dealing with friends! If you are searching for better coverage or just looking to update your coverage, give them a call. They WILL NOT disappoint!

★★★★★ 5.0 Leanna Fair · Apr 2024

I've been with Jones Insurance for years. The people have been fantastic to work with and super helpful. Rachel went above and beyond with working on my husband's business insurance policy as well as our personal car/home insurance. She has always been so patient and takes the time to explain all the insurance lingo in laymen's terms for me to understand. 100% recommend them to any one needing coverage.

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyAuto insurance agencyHome insurance agencyLife insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.