John Mallett - State Farm Insurance Agent

Janice was super helpful in getting us a new homeowner’s policy with better coverage and a significantly better premium. She did all the leg work in contacting my mortgage company and communicated with me daily regarding updates. The level of customer service was exceptional!

Having gone through the loss of my vehicle in a collision recently, Amy Graven helped me through each step of the process with fast responses and clear direction. Once a new vehicle was purchased, Amy assisted very quickly in having coverage established within a couple of hours. I can always rely on Amy for fast and efficient service. Thanks Amy!

Great service. Every time we need our insurance updated or we have any questions, Tina is easy to get ahold of and takes care of us in a timely manner. I appreciate her kindness and patience to answer all my questions. Thank you Tina for all you do for us!

A couple of weeks ago I decided to bite the bullet and search for a new insurance company for my house and car insurance. As I checked my emails, I received a follow-up from Monica Godley, an Agent from State Farm concerning a conversation we had last year. I contacted her by phone and she set up an appointment quickly as my policies were due for renewal. With a hand shake Monica greeting me with a warm and friendly smile, went over my existing policies, recommended some changes, then gave me a quote. To my pleasant surprise, it was lower than my existing policies. I decided on the spot to change to State Farm. Monica proceeded to quickly process the paperwork for me in an efficient manner and answered all my questions in a professional manner. I’m a firm believer in supporting local bus

I would like to highly commend Amy Graven, Account Representative at John C. Mallett's agency, for her exceptional customer service. Amy consistently demonstrates remarkable professionalism, warmth, and patience in all client interactions. Her ability to explain complex insurance matters in clear, understandable terms is truly impressive. What sets Amy apart is her genuine dedication to ensuring complete client satisfaction. She takes the time to listen carefully, addresses every concern thoroughly, and follows up diligently. Her cheerful demeanor and willingness to go above and beyond make her a favorite among policyholders. Many clients specifically request her assistance because they trust her expertise and appreciate her outstanding service. State Farm is fortunate to have such a knowl