Joel Collins - State Farm Insurance Agent

Alyssa Donakee is such a pleasure to work with. Her customer service is exceptional. Her communication skills are excellent as she both listens to your needs and explains the services that are available and best suited to your individual situation. I love that she isn’t pushy and she always follows up when I have questions. She is very responsive and my experience with her has been enjoyable. I would and have recommended Alyssa.

I can’t thank Taryn Burge enough! She just helped me reduce my car insurance by more than half, saving me a significant amount of money. Taryn was an absolute pleasure to work with—professional, patient, and very supportive throughout the entire process of insuring my current vehicle. She explained everything clearly and made what could have been stressful feel simple and smooth. I’m extremely happy with the outcome and highly recommend Taryn to anyone looking for excellent service and real savings!

Joel is highly responsive, answers questions thoughtfully and clearly, and is attentive to the details — making sure I have the coverage I need. He followed up when he said he would and was easy to communicate with, giving me confidence in switching to State Farm after 25 years with another major insurer. When Joel wasn't available, his associate took my call and promptly handled a matter. I hope that my insurance needs will be few, but I know that when they arise, Joel and team will be on the case.

Mason made getting insurance enjoyable! Kept our phone call light hearted and to the point. Almost felt like I was talking to a life long friend. Will be requesting him everytime I need assistance from here on out!

Alyssa is simply the best! Always responsive, knowledgeable, and genuinely caring. She makes insurance easy to understand and goes above and beyond to get the best coverage at the best price. I wouldn’t trust my policies with anyone else!