Jessica Ross - State Farm Insurance Agent

Matthews, NC · Insurance agency

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Matthews
#7
of 26 insurance agents
City Percentile
52%
rating percentile
Address
Jessica Ross - State Farm Insurance Agent, 300 E John St STE 138, Matthews, NC 28105
Phone
(704) 544-3205
Website
www.jessicarossinsurance.com/?cmpid=MLLIST
Status
Closed · Opens 9 AM Mon

Jessica Ross - State Farm Insurance Agent is an insurance agent located in Matthews, NC. It is one of 26 insurance agents listed in Matthews. Its 4.9-star rating is above the Matthews city average of 4.6 stars. It ranks #7 of 26 insurance agents in Matthews. There are 10 photos associated with this location.

About Jessica Ross - State Farm Insurance Agent

NC-1000591681 Serving all of the insurance needs of the Charlotte, Matthews, Pineville, Indian Trail, and Ballantyne area. Providing quality insurance services while recognizing customer needs for auto insurance in Charlotte, homeowners insurance in... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Izzy Sanchez · Jan 2026

After 15 years with Erie, I started shopping around for home and auto insurance due to steadily increasing rates. I contacted several big-name companies and provided the same information and declarations to every agent. Megan Clontz stood out immediately because she actually listened. While other agents tried to make their quotes look better by changing coverage or increasing deductibles (or simply pushing their product of the month), Megan was honest and transparent, matching my current coverage exactly as requested. She was professional, easy to work with, clearly explained my options, and even suggested additional products that could benefit my family without any pressure. I highly recommend Megan and this State Farm office.

★★★★★ 5.0 Melanie · Oct 2025

Megan was great with following up with me. My schedule is busy and she made the process pretty quick and easy! She was able to quote a great deal for exactly everything that I needed. She was also very kind!

★★★★★ 5.0 Mitch Davidson · Oct 2025

Jessica, Eva, and Megan have taken excellent care of my family and I, insuring our cars and homes, for the last 15 years. One thing I really appreciate about them is that when I need something, a copy of a document or an answer to a question or a quote for new coverage, they respond to my emails super quickly and thoroughly. If you want insurance with personal touch and great communication, rather than dealing with an offshore call center, I highly recommend this office to you!

★★★★★ 5.0 Alison Spencer · Sep 2025

I had a wonderful experience working with Megan Clontz this morning while starting up a new car insurance policy. She clearly communicated every detail, making the process simple and stress-free. Megan was extremely kind, helpful, and knowledgeable, and she went above and beyond to help turn my stressful morning around:) Thank you Megan for your amazing customer service and expertise!

★★★★★ 5.0 Michael B (Michael B) · Dec 2025

I set up a new homeowner policy with Megan and she was awesome. She followed up with me over six months ago this while I was shopping for new Auto Policy and she was superb! Highly recommend!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Insurance agencyAuto insurance agencyHome insurance agencyLife insurance agencyRenter's insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.