Jennifer West - State Farm Insurance Agent

Wilkes-Barre Township, PA · Insurance agency

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Wilkes-Barre Township
#1
of 5 insurance agents
City Percentile
75%
rating percentile
Address
Jennifer West - State Farm Insurance Agent, 1118 PA-315 ste 1, Wilkes-Barre Township, PA 18702
Phone
(570) 235-1689
Website
www.jenwestinsurance.com/?cmpid=VACP6K_blm_0001
Status
Closed · Opens 9 AM Mon

Jennifer West - State Farm Insurance Agent is an insurance agent located in Wilkes-Barre Township, PA. It is one of 5 insurance agents listed in Wilkes-Barre Township. Its 4.9-star rating is above the Wilkes-Barre Township city average of 4.5 stars. Based on combined rating and review volume, it currently ranks first among insurance agents in Wilkes-Barre Township. There are 10 photos associated with this location.

About Jennifer West - State Farm Insurance Agent

In 2010, I sustained life-threatening injuries as a result of a car accident, completely changing my life. In 2015, I dedicated my career to preparing State Farm customers for life's unexpected and devastating moments. We provide comprehensive... More

Hours

Friday9 AM–5 PM

Customer Reviews

★★★★★ 5.0 Taylor Cook · Nov 2025

Very honest people. Jen is the best insurance agent that I have ever met. Reasonably priced insurance policies as well. Wonderful people. I will never go to another insurance company ever again. Switching to State Farm was completely worth it. They continue to provide the best customer service. Other insurance companies should learn a thing or two from them. I have never felt so valued as a customer nor have I ever had personal meetings with any other company. They are always available when I have questions. I love how Jen has customers come to her office for appointments to discuss insurance in person rather than doing everything online. Best insurance company ever and I will continue to do business with them

★★★★★ 5.0 Dom R · Nov 2025

Great office with great people! Jason and Jennifer were both extremely helpful helping me find auto and life insurance. They talked over everything with me and explained every detail, it was timely but even so they were all very kind and made sure to go in depth so there was no confusion. Amazing attitudes to create a comfortable atmosphere. Thank you for all your help!

★★★★★ 5.0 Thomas Robinson · Jan 2026

My wife and I are extremely satisfied with our extremely with our vehicle and life insurance policies. Danielle was very helpful and thorough on exploring all of our options. Thank You For everything.

★★★★★ 5.0 Alex · May 2025

I’ve been with Jennifer West State Farm office for over a decade, covering home, auto, and accident insurance across two homes—and I can honestly say the service has been outstanding. Jennifer and her team are incredibly responsive, knowledgeable, and genuinely care about their clients. Whether it’s making a policy change, answering a question, or handling a claim, everything is done quickly and with professionalism. It’s rare to find an office that blends personal attention with reliable insurance products so well. Highly recommended if you’re looking for peace of mind and great service!

★★★★★ 5.0 weiwei zhang · Jul 2025

We purchased our home and auto insurance through Jennifer West and have been very happy working with Jennifer, Rebecca, and their entire team. They’re professional, responsive, and provided us with a great quote. We’ve already recommended their services to our friends. We also love the office cats!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Insurance agencyAuto insurance agencyHome insurance agencyLife insurance agencyRenter's insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.