Jana Lake - State Farm Insurance Agent

Kindness goes a long way and great customer service never leaves the mind. I had been with Farm Bureau for over 10 years, unfortunately my agent left and I was assigned to a new agent Lori Thomas. I was immediately disappointed with the service and lack of help along with incorrect information I was provided. I remembered a conversation I had with Brianna H. and how detailed, patient she was and following up with a question I had. The service she provided me with left me so impressed that I switched EVERYTHING to her. Although I may pay a little bit more, I have no problems doing so when I am able to be treated with kindness, transparency, honesty and respect. Anyone I come across I do not hesitate to tell them about Brianna at State Farm. Insurance is something “just incase”, but just inc

The office team is great to work with! I know that when I call with any questions I get a quick responses! I definitely recommend Jana If you’re in the market for insurance!

I am pleased to take this opportunity to express my sincere gratitude for the outstanding service I have received from State Farm Insurance over the many years I have been a loyal customer. I would like to specifically commend Tujuana for her exceptional customer service. She consistently goes above and beyond to assist me, demonstrating professionalism, kindness, and a genuine commitment to her clients. Her dedication and positive attitude truly exemplify the high standards of service that I have come to associate with State Farm. Additionally, I would like to extend my appreciation to Jana Lake for her continued support and assistance. Having been with State Farm for over 20 years, I can confidently say that I have experienced nothing but excellent service throughout my tenure with the

My grandfather conducts business with Tijuana Mulcahy, and she is extremely professional! She is dedicated to helping clients with their insurance needs. She always takes time to answer questions and address any concerns that he has! She is not just an insurance agent; she is a trusted advisor who consistently goes the extra mile for her clients. She has a kind and compassionate approach to her work, creating a positive experience for everyone she interacts with. Thank you Miss Tijuana!

I had the most exceptional experience working with Tucker Bass! He was both professional and very customer service oriented from start to finish. He was very knowledgeable on the various types of policies I was looking for which was extremely helpful for someone such as myself who has little knowledge about insurance. He assisted with getting me the right coverage to meet my needs and did so in a timely and kind manner. Thank you Tucker for all your help!