Family First Insurance: Auto-Home-Life-Health-Business-Medicare

Wilson, NC · Insurance agency

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Wilson
#5
of 33 insurance agents
City Percentile
69%
rating percentile
Address
Family First Insurance: Auto-Home-Life-Health-Business-Medicare, 2507 Nash St N, Wilson, NC 27896
Phone
(252) 210-9383
Website
www.ffins.com

Family First Insurance: Auto-Home-Life-Health-Business-Medicare is an insurance agent located in Wilson, NC. It is one of 33 insurance agents listed in Wilson. Its 4.9-star rating is above the Wilson city average of 4.5 stars. It ranks #5 among Wilson insurance agents by combined rating and review volume. There are 8 photos associated with this location.

About Family First Insurance: Auto-Home-Life-Health-Business-Medicare

Family First Insurance will get you the BEST rates and coverage on Auto, Home, Life, Health, Medicare Supplement, Business Insurance and more! We are always responsive, and we will provide you a quote within 10 minutes on most policy types! We... More

Customer Reviews

★★★★★ 5.0 John Sorenson · Oct 2025

Finding affordable, high-quality health insurance can feel overwhelming—especially with unique personal circumstances. Mason Lee made the process simple, clear, and stress-free. His professionalism, patience, and deep expertise were evident from the very first conversation. He took the time to understand my situation, explained every option in plain language, and guided me to an excellent plan that provided both value and peace of mind. What stood out most was Mason’s genuine care for his clients. He didn’t just sell a policy—he built trust through transparency, responsiveness, and a clear commitment to helping me make the best decision. His staff also reflects the same professionalism and warmth—every interaction with his team was friendly, courteous, and helpful, making the entire exper

★★★★★ 5.0 Neil Pham · Dec 2025

When I was looking for health insurance for my husband, someone on the local Facebook group recommended FFI on that page. I called and came in. Ms. Sandy helped me find the best plan for my husband. When I have any questions, I email her, and she responds quickly. I really like Ms. Sandy; she's excellent, very friendly, and has great customer service. I highly recommend Ms. Sandy to others. Thank you, Ms. Sandy, you're making it a lot easier for me to choose the health insurance for my husband. I appreciate you.

★★★★★ 5.0 Michelle Little · Nov 2025

I was referred to Family First Insurance by a friend, and I’m so grateful they pointed me to Mason. He was able to get me in the very same day to talk through my situation. At the time, I was facing what felt like one of the hardest moments of my life—losing my job after 26 years—and I had so many questions and worries about my insurance options. From the moment I sat down with Mason, he was empathetic, patient, and incredibly knowledgeable. His experience really showed. After talking with him for just a short while, he was able to get me set up with medical, dental, vision, and life insurance before I even left his office. I walked out with a huge sense of relief. Since that day, I’ve needed his help a few times, and he has always been responsive, caring, and willing to go the extra mil

★★★★★ 5.0 Andrea Hubbard · Dec 2025

I had a fantastic experience working with this local small business to arrange health and life insurance for my mother during a time when our family really needed support. They were patient, compassionate, and incredibly knowledgeable. They guided me through every step, helped me understand all the options, and made sure my mother received the coverage she needed. Their customer service and genuine care truly set them apart. I highly recommend them.

★★★★★ 5.0 Jenna Standefer · Oct 2025

Mason and his staff are incredibly knowledgeable, understanding, and helpful. They have been consistently supportive throughout the entire insurance process. Each and every time I call, I am able to speak with a member of their team and my questions/concerns are addressed immediately. Not only do they help me save money but they also help me ensure I have the coverage I need. Their customer service is 10/10 and I absolutely recommend them to everyone who has any type of insurance need!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyAuto insurance agencyHealth insurance agencyHome insurance agencyLife insurance agencyRenter's insurance agency

Top Insurance Agents in Wilson

NameRatingReviews
Armor Insurance and Senior Solutions, Wilson Office★★★★★ 5.020 reviews
Justin Murray - State Farm Insurance Agent★★★★★ 5.020 reviews
Erika Thomas - State Farm Insurance Agent★★★★★ 5.020 reviews
Direct Auto Insurance★★★★★ 5.020 reviews
Shaun Amato - State Farm Insurance Agent★★★★★ 4.820 reviews
Carrie Baker - State Farm Insurance Agent★★★★★ 4.819 reviews
Sheryletta W. Lacewell: Allstate Insurance★★★★★ 4.720 reviews
Pick Picken - State Farm Insurance Agent★★★★★ 4.620 reviews
Jones & Jones Insurance★★★★★ 4.620 reviews
Jana Lake - State Farm Insurance Agent★★★★★ 4.520 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.