Jake Brandt - State Farm Insurance Agent

Where can you find excellent customer service, devotion to community service, and true friendship all in one place? Walk into Jake Brandt’s State Farm agency in Brainerd, MN and you are in the right place! I could write a novel about how helpful and pleasant he is to work with. His office staff reflect his outstanding work ethic too. We moved to the Brainerd area and he saved us a considerable amount of money from what we were paying. Most importantly, he TOOK THE TIME to explain our coverage and the many options available. We recently had our first claim. I received calls from both him and Brainerd Lakes Area Auto Glass within a couple of hours of my email to Jake regarding windshield replacement. I have found a keeper with Jake’s State Farm agency! Thank you, friend! :-)

Booo this local State Farm officeHorrible experience with this State Farm agen, Jake Brandt! 😡 Office staff was unhelpful and dismissive. . When I asked about policy details, they seemed annoyed and unknowledgeable. Worst insurance experience ever. Would not recommend this office or State Farm. 👎 1/5 stars"

I had such a great experience working with Kenzie Jacobs! She helped me with my car insurance and was so kind, patient, and professional throughout the whole process. She really took the time to explain everything clearly and made sure I felt comfortable with my options before making any decisions. It never felt rushed or pushy, just genuine care and support. I honestly appreciate her positive attitude and the way she made the process smooth and stress-free. Definitely recommend her to anyone looking for insurance you’ll be in great hands with Kenzie!

Kenzie stayed late on a Friday and got us taken care of. She was professional and kind. Great service! I was calling last minute to get auto coverage.

Kenzie is absolutely fabulous to work with. She is knowledgeable and friendly and is available when I've needed her. My coverage is great and I've saved money since switching my home and auto to State Farm. When I needed to make a claim, it was taken care of immediately with very little work on my part. I highly recommend Kenzie to everyone I know. Thank you!