Independent Benefit Advisors

Apex, NC · Health insurance agency

Rating
4.6/5
★★★★★ 4.6
Reviews
20
Rank in Apex
#12
of 17 insurance agents
City Percentile
31%
rating percentile
Address
Independent Benefit Advisors, 1121 Pemberton Hill Rd, Apex, NC 27502
Phone
(919) 303-9690
Website
www.thebenefitadvisors.com
Status
Closed · Opens 8:30 AM Mon

Independent Benefit Advisors is an insurance agent located in Apex, NC. It is one of 17 insurance agents listed in Apex. Its 4.6-star rating is slightly below the Apex city average of 4.8 stars. It ranks #12 of 17 insurance agents in Apex. There are 3 photos associated with this location.

About Independent Benefit Advisors

Independent Benefit Advisors is an independent health insurance broker specializing in helping individuals, families, and businesses find the most affordable healthcare options that meet their needs. We specialize in finding the right group health... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Charlotte DiLeonardo · Jan 2026

I have been working with IBA for several years. They have serviced both my personal Medicare solution and my company's group plan. They are knowledgeable and very easy to work with. They understand the complexity of navigating health insurance and have made excellent recommendations. I highly recommend them!

★★★★★ 5.0 Matthew Bracciante · Oct 2025

TILSON was a phenomenal resource to our family!!! I was referred to IBA from the firm I use for my business insurance, as they do not offer private health insurance. I am self employed and needed to secure new coverage for my family after my wife stopped working (she carried us on her group policy for the last 15 years). We scheduled an appointment with TILSON, who was professional, efficient, and knowledgeable as she guided us through the pros/cons of Cobra vs the Marketplace options we had. Her expertise made us feel confident in our final decision and we are grateful for her! I would, without hesitation, recommend TILSON to any family or business owner who is trying to navigate these decisions...her experience mattered!

★★★★★ 5.0 Jennifer Eucker · Oct 2025

Tilson has been extremely helpful over the past few years as my family has had to navigate purchasing ACA coverage. Highly recommend!

★☆☆☆☆ 1.0 Rick Orlemanski · Apr 2025

DO NOT USE THIS FIRM! THEY ARE TERRIBLE. My wife has had several medical issues lately. All of a sudden we were getting billed for items that were covered by insurance in the past. We found out that this firm totally screwed up my wife’s insurance. We are actually paying for a policy that she is getting no benefits from. When I contacted the firm, they were totally unsympathetic to our situation. Now we have a real mess on our hands that we will have to figure out ourselves. I should sue the agency for malpractice. The reply below from the owner is false. We did not elect to change my wife’s insurance. The insurance was automatically changed because we did not make an election to keep her PPO insurance. We were not advised by the firm that we had make an election. Now we are sc

★★★★★ 5.0 Richard Johnson · Apr 2024

Shopping for Medicare plans can be daunting and I was apprehensive about approaching an advisor because I had heard stories of people being pushed towards a plan (probably for a juicy commission) that they later regretted. This was ABSOLUTELY NOT THE CASE with Tilson Hackley at IBA. I did quite a lot of research beforehand so I had a good sense of what plans I thought would work best for me. But I still had a lot of questions and was not 100% confident I knew what I was doing. Tilson was stellar at responding to my calls and emails quickly, communicating details clearly and educating me on all of the options available to me out there. I recommend her very highly if you want some great advice on your Medicare plan strategy.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Health insurance agencyDental insurance agencyInsurance agencyInsurance brokerInsurance company

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This listing is informational. Contact the business directly to verify credentials, services, and availability.