IBG Portland

Jennifer and her team have been longtime partners for our firm. Again and again, Jennifer and the IBG team prove to be experts, and they deliver an extraordinary customer service experience. A 5-star review doesn't feel adequate for how we feel about IBG. They are great people. They care. They work hard. They know their stuff. They are resourceful. They are collaborative problem solvers. What more can you ask for from an essential business partner? THIS IS THE COMPANY you want to work with!

Jen Wakayama at Innovative Benefits Group is a rock star in the health and medical insurance world. As a client she has handled my small business account for years and we trust her advice implicitly. I also refer my valued clients from my agency to Jen because I know she will take very good care of them. She has bailed out a few clients from difficult situations and been a trusted advisor for them and myself. I trust Jen to protect my family and I recommend her to family, friends, and clients and I can't thinks of a higher endorsement than that.

We have worked with IBG and Jennifer Wakayama for over eight years and are extremely happy with the service. Jennifer has been very attentive to the needs of our business (for example most of our employees use alternative health care providers like acupuncture and such) and helping us understand and select a health benefits plan that would fit our budget and their preferences. When we have a glitch the group is always quick to answer questions and help problem solve. I highly recommend Jennifer and her team!

My office got insurance through IBG. Jen Wakayama was very helpful and presented us with dozens of plans from half a dozen providers. She came to our office, brought our staff pizza and thoroughly explained the plans available. She makes follow up calls throughout the year to make sure we have everything we need and when it comes time to renew, she contacts us early enough to allow us to make changes that better fit our needs. Very happy with our choice of using IBG as our insurance agent.

I can't say enough about how helpful Jennifer Wakayama is. She has gone beyond the extra mile in assisting me and employees of our firm. We have been very happy and satisfied with the service Innovative Benefits Group has provided to our firm. We will always recommend Jennifer and her team.