Home & Auto Insurance Agency Hayward (First Avenue Insurance Services)

Finding good auto insurance in California has been really difficult lately, especially with so many companies not offering competitive options or being slow to respond. That’s why I’m so glad I found First Avenue Insurance Services. From start to finish, William was incredibly responsive, helpful, and patient with all of my questions. He clearly explained what options were available, walked me through different plans, and worked with me to get coverage as quickly as possible. I really appreciated how attentive he was. He didn’t make me feel rushed, and he stayed on top of every detail throughout the process. If you’re struggling to find insurance in California or feel overwhelmed by quotes from other companies, I highly recommend reaching out to First Avenue and definitely asking for Wil

Working with this William was a fantastic experience. He carefully reviewed my needs, compared multiple options, and helped me get a great price for my home insurance without sacrificing coverage. Communication was clear, timely, and professional throughout the process. It’s rare to find someone who truly looks out for your best interest—highly recommended!

William is an honest and knowledgeable insurance broker. He found me the best rate after I checked with multiple companies and patiently went through exactly what my insurance covers and how to protect my rental. When I asked about my other properties, he even suggested sticking with my current insurer because they had the better rate—even though it meant less business for him. It’s rare to work with someone so straightforward and genuinely looking out for you.

Loyalty Meant Nothing to AAA — Found a Better Local Alternative After being a loyal AAA customer since 1991, my homeowners insurance was unexpectedly dropped, making it clear that long-term loyalty carried little weight. With coverage suddenly gone, I needed a reliable alternative quickly. I found First Avenue Insurance and worked with William, who was professional, knowledgeable, and never high-pressure. As an independent broker, he efficiently navigated multiple providers, secured strong homeowners and auto coverage at competitive rates, and clearly explained my options. A refreshing contrast to large, impersonal insurance companies. I highly recommend letting William do the walking—it will save you time, money, and frustration.

I had a great experience with William Skaf at First Avenue Insurance Services. The process was smooth, communication was clear, and everything was explained thoroughly. They were very responsive, professional, and made sure I understood my coverage. I truly appreciate the excellent service and would absolutely recommend them to family and friends.