Highstreet Insurance, Formerly First Security Insurance

Hickory, NC · Insurance agency

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Hickory
#3
of 42 insurance agents
City Percentile
71%
rating percentile
Address
Highstreet Insurance, Formerly First Security Insurance, 212 3rd Ave NW, Hickory, NC 28601
Phone
(828) 322-4171
Website
www.hsip.com/southeastmountains

Highstreet Insurance, Formerly First Security Insurance is an insurance agent located in Hickory, NC. It is one of 42 insurance agents listed in Hickory. Its 4.9-star rating is above the Hickory city average of 4.6 stars. It ranks #3 among Hickory insurance agents by combined rating and review volume. There are 9 photos associated with this location.

About Highstreet Insurance, Formerly First Security Insurance

We now operate under the name, Highstreet Insurance & Financial Services. We partnered with Highstreet in July 2021. We were formerly known as First Security Insurance and have been providing insurance to our community for nearly 100 years.... More

Customer Reviews

★★★★★ 5.0 Joy Stewart · Feb 2026

Dereen is the most professional insurance person I've ever known. She understands how to help with everything we need.

★★★★★ 5.0 Harvey Sigmon · Nov 2023

I was with another agency for 45 years and it took days sometimes to get an answer to our questions. Since switching to First Security Insurance the service is fantastic. I called Derene and got her voicemail. Within 10 minutes she had called me back and took care of what i needed. She made me feel as if i was her only customer. Very good customer service. Thank You.

★★★★★ 5.0 Maxine Vang · Feb 2023

I have been a customer here for 12 years now and always had a wonderful experience with First Security Insurance. If I ever have any issue or questions, it always get resolved in a timely manner. I just want to state how amazing Doreen Seagle is, she always taken the time with me to make every encounter meaningful. She is kind, polite, and respectful to me and my family members that also is with First Security Insurance. We couldn't have asked for a better representative that show kindness, who cares, and put in 110 percent into her work.

★★★★★ 5.0 Bryan Young · Mar 2023

Derene at First Security Insurance has been my agent for more than 27 years. She has always been extremely responsive and has provided excellent policies. I have thoroughly enjoyed working with her throughout the years. I highly recommend this agency!

★★★★★ 5.0 Mark Blevins · Jul 2024

Sandy at First Security has helped my family get the best rates on the insurance we need for years now, but she went above and beyond on the day before a holiday as the office was closing to fix a problem I had with coverage. When the big insurance company gave me the runaround, she found someone to help and get the job done fast. Thanks Sandy!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyAuto insurance agencyHealth insurance agencyHome insurance agencyLife insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.