Heidi Douma - State Farm Insurance Agent

Makayla was super helpful, professional, and went above and beyond. She was able to get me insured at an awesome rate when a lot of others wouldn’t insure my car due to its age, or they wanted a high premium. I was impressed at the awesome customer service, and wanted to leave a good review. I really recommend them.

I wanted to share my experience with this insurance agent. I was called and just asked if they could give me a quote and I agreed couldn’t hurt. I was up for a renewal and was not very pleased or feeling valued as a long time client with my insurance company I was with. For a couple of years payments kept going up instead of down and no tickets, no claims, older client you expect better coverage and payment not with them. When she gave me my quote I could t believe way more coverage and paying less than what I was currently paying with my old insurance company. I was in disbelief. Not only did they take care of me and explained everything in detail they made me feel valued and took the time not just wanted my money. I was very pleased by their business and highly recommend looking into thi

I had called around and Mrs Brittney was so awesome. I'm old school . The Baby Boomers and all I was taught in high school was typing. We had no phones or computer teaching . Mrs Britney helped me out so much. I just wanted to thank her because even when I couldn't get it in head how all this new technology works. She found a way to help me so that I understood. I totally love that. Thank you Brittney ♥️🤗 She explained it all. Now that being said do I remember everything she said. It's ok it's not her fault. She did send me emails so I could go back and reread. And offered me other life insurance as well. She is amazing. She's a keeper. Love Sylvia Saldivar Y'all have a wonderful Thanksgiving 🦃 week. Blessings.

The ladies at this office are so friendly and helpful! They even helped me set up a safe driver discount when I asked them to get rewarded for my safe driving. Every penny counts! I'm so glad I found them when I first bought my West TX home!

Heidi Douma State Farm has always served me well! Anna took the time to help in person and get to know me! The team is very knowledgeable and supportive, and I feel highly valued as a customer.