Health Net Health Plan of Oregon, Inc

Can you give a negative amount of stars? As a provider, I do not want to be associated with such a corrupt and unprofessional organization any longer. I contacted the company several times to get information from 10years ago correct. No contract that I am aware of. This company is the reason that providers no longer want to accept insurance.

I am a provider and have no idea who they are or how I am contracted with them, but a potential client reached out and said I was in network. So I called Health Net several times, but not one person I spoke with had any idea who they worked for, what they did, or how I was contracted with them.

I switched to this insurance in 2022 due to a job change. I expected the cost for my Type 1 diabetic supplies to go up in price due to switching to Healthnet. But instead they refused authorization for my supplies (which regence had approved with no issues for 12 years.) and would not approve them for over a year. My doctor and myself fought with them for a year after multiple missed meetings with my doctor (on healthnet side) sending wrong fax numbers, and refusing documentation for approvals with no reason why. In 2024 they issued an "emergency over ride" for these supplies so that I could finally order them. Healthnet refused to reimburse me for the year of paying for these supplies out of pocket while fighting for approval, in result bankrupting me this year (2025) a total of 12,000 do

They will not cover anxiety medication and indicates the system is always down and can’t answer questions or assist with even basic questions because they can’t view information due to system problems

Dealing with Healthnet of Oregon is very difficult. Healthnet has not resolved my health-coverage issues. here's the latest problem: When I was finally able to talk with an employee, the person with whom I've been dealing has not given me her last name. She said she was out of time and would call the following week. She did call. But when I dialed her number to return her call, the operator refused to try to help me locate her and transferred me to Healthnet's California number. After waiting a long time, the person came on the line saying I was transferred incorrectly and he needed to transfer me to Oregon. But the line disconnected. This type of dysfunction is just the latest and has gone on nonstop. Up until Covid-19, Healthnet was consumer-member friendly, but not now. Healthnet is a n