Farmers Insurance - Doug Naef

Thank you to Doug, Jenna, and the team for all their help as I buy my first home! I have loved working with a family business as opposed to a 1800 number! Amazing service, quick responses.

I have been a customer of Farmers/Doug Naef for 30+ years, never a claim until July 2024. I had a plumbing issue in an upstairs bathroom that leaked through kitchen ceiling. It was a real mess. As with all insurance companies, the plumbing part was my responsibility, but the construction part (water remediation, drywall, paint, etc) should be covered by homeowners policy. Farmers claims dept. denied our claim. We frantically reached our to Doug at 430pm and by 8am the next morning, Jenna had the claim reopened and to make a long story short, Doug & Jenna got us taken care of. They went to bat for us, they absolutely got this done when it was hopeless. Just great service.

Doug & his team are the best...exceptional personable service. Although I now live in Washington state, I am still able to stay with Doug & his team bc he is able to practice in Washington also. Thank you Doug!

Very lovely daughter of Doug Naef, Jenna, gave friendly service. Could have shopped around for cheaper car insurance but I like to support local businesses.

Always took care of my dad 🫶🏻🫶🏻🫶🏻🪽