Farm Bureau Insurance

A scam! I'm 31 years old, no accidents or tickets and they increased my monthly payments from $190 to $310!!!! No notice or courtesy letter, just an increased charge on my card. Contacted my agent, and he sited "inflation" for the increase🙄 BS.

The customer service at the coliseum Blvd branch is totally unacceptable. They are rude and the customers are not important to them. The little Coburn guy is cocky and arrogant! The Steve guy isn’t much better. The premiums ended up being higher than they were supposed to be and they drafted the payment 10 days before the agreed upon date! Then acted like it was the customers fault! When the payment was made in office they handed over the receipt and it was for someone else’s policy! In my opinion the place should be shut down! Those people do not need jobs that require them to interact with others. Being polite is definitely not their forte! There are plenty other insurance companies that are happy to have your business and they are helpful and nice!

By far the best person to work with when it comes to insurance. He is extremely knowledgeable and helpful. Helped me get an amazing rate when I needed it the most. Office staff is friendly and quick! Glad I made the call!

Coburn was awesome to work with! He got us a better deal on our car insurance, while getting us signed up with new home insurance. Highly recommend him and Farm Bureau!!

Never in my life have I been so dissatisfied and disappointed in a local business. I was working with Coburn at the coliseum location and he had the audacity to hang up in my face when confronted about something relayed to me by him sooo incorrectly, and when asked to speak to his boss, he informed he is his OWN boss lol so I had a talk with the manager Mr. Steve, crying in his office worried about the situation at hand, only to be let down even further because he absolutely did not care at all and just absolutely gave me the cold shoulder as if IM the one who did something wrong.. at thof oconversation, I was told I should probably go back to State Farm. Sooo unprofessional and honestly so so sad. I wouldn't use this branch if they gave me a free policy. As for you Coburn, Mr "I'm my own