Emily Kwan - State Farm Insurance Agent

Gladys Mak in Emily Kwan - State Farm Insurance is the best insurance agent I have ever worked with! She is very knowledgeable and helpful in every aspects. She answered many of my questions related to my policies and my claims and even helped follow up with my claim adjusters when I had difficulty finding them. She is very honest, friendly and willing to offer any help wherever she can. Overall, I highly recommend Gladys if anyone has any insurance needs.

I've been with State Farm for a very long time, but I switched to Emily Kwan's agency almost 8 years ago because (1) my previous agent wasn't very responsive, and (2) I moved to the area. I really like Emily's team, especially Joanna Tang. She has great communication, she's kind, patient, not pushy with sales, and she remembers me when I call once in a blue moon! She's made updating and adding insurance plans and premiums throughout life's milestones so smooth with her knowledge on best rate plans for my situation. I highly recommend working with Joanna Tang and Emily Kwan.

Emily is very responsive to my insurance needs helping me efficiently increase my coverage as requested. Her office team also helped me manage my payment and savings plans. Would highly recommend. Well done.

In the midst of the pandemic, I wanted to see if I could lower my payments. Emily and her team has always been patient with me and that has always remain the same since the past years I have been a customer. They provided different options to help me lower my monthly payments without putting my coverage at stake. During these crazy times, I feel grateful that Emily and her team is here for us. Definitely still recommend to anyone looking for a good agent that has your protection in mind.

I’ve been with them for about a year and so far I’m very happy with the service provided. Because basically they can handle all my requests over the phone and they actually made the process very easy. And unlike other agencies that I’ve been through this one is not pushy on sales! Surely they do kinda mention other products but once I declined they will let go, which is a huge plus at least for me!