EM Ford Insurance & Financial Planning

We recently had the pleasure of working with Tina for our car and homeowners insurance, and we couldn’t be more satisfied with the experience. From the very beginning, Tina was always available to answer our questions, whether it was through email or phone calls. She took the time to explain the policies in a way that was easy to understand, ensuring that we felt confident in our coverage choices.

We had storm damage last summer from wind and hail. Called our agent Larry Hayden at E.M Ford and he quickly made contact with Westfield Insurance on our behalf. A day later, Stephanie Schneider from Westfiled contacted us to schedule an adjuster to review our situation and damage with our contractor. After the scheduled appointment, we received an call from Stephanie Schneider with an estimate for repairs and replacements, and authoriized the work, including a replacement roof. Throughout the process, Westfield and Stephanie Scneider remained in contact with us thorugh phone calls and emails. Larry Hayden followed up to ensure things were progressing satsifcatorily. The overall process was smooth, professional and gratifying. The few questions we had were promptly addressed, and vi

We have been customers of EM Ford for about 15 years and have received excellent service for our home, vehicle and business. I can certainly tell you they take a personal interest in you as I had storm related incident at my salon on a Sunday and felt comfortable to call Larry Hayden to report it. Well guess what, here comes Larry within an hour to check on us and on a Sunday! That’s amazing service and just one of the many reasons we think this company is top notch.

Larry Hayden has been great to work with. He’s kind, professional and genuinely wants to help. He’s made obtaining insurance for my home and vehicles easy and affordable. He goes above and beyond to show he truly cares. I cannot recommend Larry or E.M. Ford enough!

Tina was personable and present in helping me find a comparable plan to the one I was being overcharged for previously. I saved over $100 on my insurance policy by going through EM Ford. Highly recommend their services.