Doug Auzat Jr - State Farm Insurance Agent

We have been a customer of State Farm for decades. Doug inherited our account several years ago. We have found his staff to be exceptionally responsive to our requests to review our coverages. They have exceeded our expectations

Worse experience ever. I would not recommend this place at all probably other locations are different but I had a very bad experience with this place and I didn't even have them for 2 weeks. I was referred by a friend to David. I was on the phone with him for over 30 min and gave him my address and all my info he gave me my quote and I accepted then he took my payment and set me up on automatic payments. He emailed me my paperwork a few hours later and when I reviewed it the address was wrong not what I gave him at all. I called the next morning and he didn't even apologize he just said ok I will fix it. I told him please make sure no mail goes to that address he said it won't. Turns out mail went to the other address and when I called to tell him 2 weeks later he told me that he had tried

I don't think all State Farm's are created equal but Doug Auzats State Farm is amazing. I've had two accidents (neither being my fault) and State Farm was on top of my claim the whole way and took care of everything. My insurance agent, Paul, ALWAYS gets back to me with my questions when I email him or call him. I know there are a trillion Star Farm agencies in Los Angeles but I highly recommend people use this one if you want an agent you can always count on to help you with any of your questions or to actually be there when you do get in an accident.

Thank you Lionel for immediate action to my request. Very nice & pleasing to talk with.

Great people - great insurance product - quick responses - always respectful!