Direct Auto Insurance

Newport, TN · Auto insurance agency

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Newport
#3
of 11 insurance agents
City Percentile
50%
rating percentile

Direct Auto Insurance is an insurance agent located in Newport, TN. It is one of 11 insurance agents listed in Newport. Its 4.8-star rating matches the Newport city average of 4.8 stars. It ranks #3 among Newport insurance agents by combined rating and review volume. There are 2 photos associated with this location.

About Direct Auto Insurance

Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Newport, TN.

Customer Reviews

★★★★★ 5.0 Michael Ormsbee · Dec 2025

Melinda was amazing in helping me get everything fixed with my direct auto insurance account. She was the first person who I could actually understand and that spoke English clearly. I will be going to her directly for any issues in the future. Amazing customer service as well.

★★★★★ 5.0 Cass Nicole (Nicole) · Jan 2026

I Highly recommend the direct Auto on Cosby hwy in Newport tn. I have to keep sr22 insurance on my vehicle for a year and now it's being extended, due to this other program called smart start. And the state was going to take my license and I had 1 claim against me. it caused my insurance to sky rocket. I called every insurance company from geico, progressive, state farm, liberty, private insurances and direct auto was the best one. I highly recommend you talk to a Mr. Jonathan Hensley, he's the 1 who patiently waited on me, he was very friendly, very kind, very helpful, very explanatory, very understanding . Great sense of humor. if you need a couple of days to come up with money. And/or figure something out, he's going to keep in touch and give you time to figure it out. And he's go

★★★★★ 5.0 Amber Jensen · Jan 2026

I had called progressive to get a quote for liability insurance they quoted me 140$ a month after “discounts” I then called direct auto insurance and talked to Johnathan Hensley. The process was so fast and easy I was shocked how quickly he not only gave me a quote but also set up my insurance for only 54$ a month. The same exact plan as progressive and almost a third the price! Highly recommend Direct Auto Insurance!

★★★★★ 5.0 Robert Phillips · Jan 2026

I had a great experience with Melinda Murray bu.1576 she had a awesome personality and she got all my information set up quickly I would definitely recommend this place to everyone who wants to be treated like family she was very nice and sweet..

★★★★★ 5.0 April Brakeall · Sep 2025

I am really happy with this company as my vehicle insurance carrier. They have one of the most reliable agents whose name is Jonathan Hensley. He was able to help me get the lowest rate possible with my discounts and is very proficient professional and will call you back so no worries on trusting him. I had to wait a day after discussing the policy with him to purchase it ( My Fault not his) and then had to discuss the policy a month later and this man not only said he remembers me but also recalled our calls ( Literally)! You won’t find many like him that’s a fact! If this review finds you Mr. Hensley thank you kindly and I hope life brings you everything you deserve sir. Stay Kind we need more people like you in this world!!!! To make a Change you have to be the Change and you sir are a

Accessibility & Amenities

✓ Online Appointments ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Credit Cards ✓ Debit Cards

Services

Auto insurance agencyInsurance agencyLife insurance agencyMotorcycle insurance agencyRenter's insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.