Derek Jones - State Farm Insurance Agent

I've been a client of the Derek Jones agency for decades (!) and I cannot thank them enough for the exceptional service they've consistently delivered! Derek has an amazing team who have gained my trust and full confidence over the years. Connie is always right there whenever I have a question or concern and the team is always responsive to my family's needs. They care about their clients and I cannot recommend them more highly!

I worked in the restaurant and hospitality industries for roughly 27-years…as such, I believe in quality customer service. While planning my move from Seattle to Los Angeles in 2016, I asked my previous State Farm agent if he could recommend an agency that would provide me with the level of professional customer care I had been accustomed too. Needless to say, I have been a client of the Derek Jones Agency since 2016. In short, the team…especially Connie…is always ready to answer my questions and address any concerns. Yes, I am 100% satisfied with their professionalism and genuine customer care.

Talked to Patty Gamez at the Derek Jones agency because I bought a new car and needed to add it to my coverage. Process was so easy. Patty was really helpful in making sure I had what was needed and talked over the various options. It was was quick, efficient and I even got my new cards right away. think how the process could have been smoother. Well done.

Just got off the phone with Patty Gamez at the agency and she was amazingly helpful. She took her time and was very patient in providing me with several quotes. I have been with State Farm since 2005 and they have always been good to me. Specifically the Derek Jones agency has been my representative and they have serviced me well.

Patty Gamez has assisted me for over 10 years across multiple homeowners and auto insurance policies. I truly appreciate how easy she is to contact (via phone or email) and work with. Connie is also great!