Debbie Lattin Insurance

Edit: I am not mad about miscommunication, I am upset at how we were treated with hostility. This review is not for the company as whole. I appreciate their efforts in helping me find affordable insurance with my terrible driving record on 2 different vehicles. ESPECIALLY SPENCER. I will recommend him to anybody ever looking for insurance at all. Hes amazing and always willing to help even wehen he cant, he will take time out of his day to try. However, this rating is based on the customer serviced we received from Anna. I recently got a car and insurance myself was straight up too expensive. So I have my girlfriend call to try to get a plan together. Well, there was some misunderstandings and miscommunication. This led to some issues that aren't anybody’s fault but our own for not underst

So, I may be completely in the dark about the responsibilities of an insurance agency. However, just based on principle, I feel that if you pay an agent for insurance coverage, there should be some type of communication from the agency if there is a detrimental change or potential change in your policy. My insurance was incredibly high for no other reason other than one of my vehicles was an older vehicle and full coverage insurance on older vehicles tends to be higher. So, I was consistently late on the payment because it was very hard for me to pay it each month. However, I always communicated this directly to the insurance company themselves. I was late pretty much every month, but I had established that as long as it was paid by the 14th of the month, the policy would not cancel. So, o

I needed a bond for my employee to become a Notary, fast track DLI was next to my office called 830 in the morning walked over and hit in my before nine ! Super professional , fast . Highly reccomend.

I had been a client of this insurance company for several years. I had never had an accident. I backed into a trailer. No damage to the trailer but some damage to my fender. About $1500. Well my insurance rates were raised because of this. I don't feel that Jill had my best interest at heart. When I discuss this with her she told me " well I work for the insurance company and you" so I told her that I was the one that was paying her salary, and I felt I was her client. So I acquired insurance with another agency. And actually was about $20 a month less expensive.

I am very disappointed with your office. I wish I was told that a lapse in the insurance would create a major challenge for me. Asking me if I am planning to buy a car is not the same as telling me about potential problem. Telling me that a new quote will be $100 more is not right. Going through a car accident is already stressful, and having the office who doesn't care is unacceptable. My biggest disappointment is that nobody tried to help me. You may reply whatever you what, but this is how you made me feel - very disappointed.