Dawn Stice - State Farm Insurance Agent

Dawn Stice and her team are very professional, kind, considerate and follow-up with all concerns in a timely manner. They are definitely overachievers when it comes to customer service. I’ve had more claims than I’d like to of had; but they have always been willing to assist me in answering questions or provided me with accurate information to come to a resolution. Dawn has conferenced me with the claims department to ensure everything they needed was provided to receive our payments. The quality and sincere service is second nature to this team. I’ve never had a time that I felt they didn’t care about my situation or needs and I appreciate their honesty and willingness to provide genuine customer satisfaction. Thank you Stice team!

Dawn has helped me with renter’s insurance for years. Moving into a new home, I looked at other companies to compare the most affordable. Aside from this policy being the most affordable, I knew I could trust Dawn to give me the best option for my first home. She walked through each part of the policy to ensure I understood exactly what I was signing up for.

We were looking for a new insurance company and came across the good reviews for Dawn Stice Agency. A phone call later we were meeting with Dawn in her office and learning why she has earned the high ratings. She was welcoming, personable and knowledgeable about insurance options. Most importantly to us was her ability to listen and effectively communicate, which was a major issue with our previous carrier. We came in looking for quotes for comparison with other insurers but we left with State Farm policies, knowing we have an accessible local agent who will always have our best interests at heart. We highly recommend Dawn and her agency.

After moving to Lexington a few years ago and working with numerous insurance agents and insurance professionals, I moved my business to Dawn Stice. Dawn shows great customer service to her clients, is extremely knowledgeable in all insurance products, has a hard working and very dedicated team to assist her, and is an example of a hard working and self motivated individual who puts the needs of her clients first. She has helped me decide on what types and lines of insurance were appropriate when I purchased my first home, and aligned the insurance on my vehicles. She is quick and efficient in what she does. I could not give higher recommendations.

Dawn, and Brittany, are both top notch. When I switched to State Farm they made the process easy. The office was both professional and with wonderful customer service. When I encountered an issue with my apartment needing some information they stayed on top of things to meet my needs.