BrightClaim, Inc.

The absolute worst company I have ever encountered in my life, I spoke to a supervisor that was worse and beyond rude even more so than the adjuster. They don’t return calls or answer the phones they prefer texting and expect you to reply to their questions and never answer if you have anything to ask and want to talk down to you. The supervisor wanted to brag about doing her job for 30 years and criticized my insurance adjuster’s knowledge and constantly told me how I was wrong regardless of what it was I was saying or asking. Runnnnn do not use this company if you have a choice.

Zero stars....worst company ever to deal with! When you are in the midst of your disaster, they will not respond to you, answer calls or emails....you are straight up IGNORED for months on in!!!! You are MOST DEFINITELY not going to get paid any money that is due to you for your claim, even though you have steadily been paying your insurance bills. The worst customer service I have ever experienced in my life.

The adjuster they sent out to survey Hurricane Irma damage spent more time telling us how much money he was making than surveying the damage. He gave us an estimate for $800.00 which was crazy. The insurance co. sent another adjuster who came up with $6200.00 in damages.

Haven’t used them but there phone system must be a joke considering I have had 2/3 calls from them leaving a voicemail meant for someone else’s claim lol whoever is using them I strongly suggest you change companies cause if your not getting responses they are are probably trying to contact the wrong person with your claim stuff

Very poor communication from the claims department. I put in a claim for some loose shingles in October, and the process finally started in December. I'd call my claims manager, and every time I would call, I'd get a voicemail. The same goes for sending emails (no response).